Business Problem Opportunity Alignment with Business Strategy Analysis

Problem or Opportunity Analysis
This section describes the fundamental business problem or opportunity which the resulting proposed solution will address. Depending on whether the team has selected a problem or an opportunity, provide the following information in Section II:
Business Problem – Provide a summary of the core business problem, including:
A description of the core issue
The reasons why the problem exists
How the problem aligns to the business strategy or vision
The elements which create it (e.g., human, process, technology)
The impact it is having on the business (e.g., financial, cultural, operational)
The timeframes within which it must be resolved
The reason the problem was chosen from among those identified in Section I.
OR
Business Opportunity – Describe the business opportunity which has been identified, including:
A summary of the business opportunity (not a solution)
How the opportunity was identified
How the opportunity aligns to the business strategy or vision
Any supporting evidence to prove that the opportunity is real
A timeframe within which the opportunity will likely exist
The positive impact that realization of the opportunity will have on the business.
The reason the opportunity was chosen from among those identified in Section I.
Approach to Developing this Section
As the team examines the problems and opportunities identified in Section I, it should focus on which problems/opportunities are most important to the business and should be addressed first. Select oneproblem/opportunity area (or, two or three closely related problem/opportunity areas that lend themselves to a single solution). Since the business case is being developed to support an IT solution, the problem or opportunity must be appropriate to an IT solution. Describe the business problem or opportunity which the resulting project will directly address. Note: this is a discussion of the problem or opportunity, and no solutions should be identified or discussed yet (that will come in the next section of the business case).

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