WCM 620 Module Six Short Paper Guidelines and Rubric

This short paper will help you synthesize information from the readings for this module and inform your thinking when you work on Milestone Three. One of the ways management can manage difficult situations, collect relevant information, and build common ground and trust with employees is establishing communication based on evidence rather than judgment. Using the final project case study transcripts provided, create a list of the relevant facts that are pertinent to the case. This is information that you would use to determine the outcome of the case—or evidence. Additionally, create a list of judgment comments you find in the transcripts. Judgments are information that could not be used to defend the actions in the case since they are feelings, emotions, or opinions—not fact. Your paper should include these critical elements:

? A compilation of relevant facts pertinent to the case

? A compilation of judgment comments used to defend actions in the case

? Recommendation of strategies for ABC Corporation to meet Kareem’s needs while still maintaining performance expectations Guidelines for Submission: Your paper should be submitted as a 2- to 3-page Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins, and at least three sources cited in APA format.

Critical Elements Exemplary (100%) Proficient (90%) Needs Improvement (70%) Not Evident (0%) Value

Compilation of Relevant Facts

Pertinent to the Case

Clearly identifies relevant facts pertinent to the case and provides details about how they are related to the outcome

Adequately identifies relevant facts pertinent to the case and explains how they are related to the outcome

Identifies relevant facts pertinent to the case but the connection to the outcome is not clear

Does not identify any relevant facts

30

Compilation of Judgment

Comments Used to Defend Actions in

the Case

Clearly identifies judgment facts and details how they defend actions in the case

Adequately identifies judgment facts and explains how they defend actions in the case

Identifies judgment facts and explains how they defend actions but the defense of the actions is not clear

Does not identify any judgment comments

30

Recommendation of Strategies

Recommends appropriate strategies with supporting examples to maintain performance expectations

Recommends strategies with supporting examples to maintain performance expectations

Recommends a single strategy to maintain performance expectations

Does not recommend any strategies to maintain performance expectations

20

Proper Use of APA Standards,

Mechanics, and Grammar

Paper is free of errors in organization and grammar and contains at least three scholarly sources

Paper is mostly free of errors of organization and grammar which are marginal and rarely interrupt the flow and contains three scholarly sources

Paper contains errors of organization and grammar but errors are limited enough so paper can be understood and contains two scholarly sources

Paper contains errors of organization and grammar making it difficult to understand

20

Total 100%