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The goal of the information governance program should include but not be limited to thefollowing:1. Developing processes to ensure better coordination of care throughout the entireorganization;2. Maintain a competitive advantage in the geographical regions served;3. Ensuring that the organization is analytics-driven;4. Improved performance and outcomes;5. Becoming nimble enough to respond quickly and accurately to information requestsrelated to patient care and diagnosis, legal holds, e-discovery and litigation, and foraccountability and auditing;6. Develop a viable retention and destruction schedule for active and inactive patientinformation;7. Improve security and protect sensitive data while at the same time allowing necessaryaccess to eliminate impediments for staff that make it difficult to accomplish their jobduties; and,8. Increase the accuracy of information related to outcomes, and financial leadership toensure the organization will meet or exceed its financial goals.
At its initial meeting, your newly formed Information Governance Committee, after somebrainstorming and collaboration produced the following list, which is by no means complete, butwhich was identified by your team members as “high” on their list of problems facing theorganization which the team members believed could be resolved and/or minimized througheffective information governance:1. A number of serious errors that adversely affect patient safely resulted from inadequateuser training on how to use the system, as well as laziness of staff in documenting andcharting;2. Inability to capture information necessary for required reporting from the electronichealth records (HER);3. Inaccurate and incomplete release of information for litigation and business purposes thathad resulted from poor systems integration and improper data retention policies;4. Issues associated with a high rate of patient matching errors in master patient database;5. Need for updating access controls that ensured appropriate security levels for those caringfor patients and those having access to patient records for purposes of billing, diagnosticsand reporting, and;6. Need for better security of protected health information in order to comply with stricterregulatory requirements