The MobileGo project is making progress implementing the new systems. However, the software upgrades and the new software installation are not complete. The project sponsor has requested an update on the project. Using the MobileGo Earned Value scenario spreadsheet, ( Attached) as an example, you will complete the following using the project information that you have previously completed.Complete earned value metrics for each line item of the project.Use the metrics to create indexes for cost and schedule.Explain what the metrics mean in terms of the overall health of the project.Project where the project will end in terms of budget and schedule. What potential risks and trade-offs do you see?Explain any recommendations you have for improving the project schedule, budget, or both.Prepare a 10-slide PowerPoint presentation that you can give to the project sponsor that explains your calculations, predictions, and recommendations. Remember that you are giving this information to the project sponsor, so consider what he or she would need to know as you draft your presentation.Use at least one outside source to support your recommendations for improvement. Adhere to APA Style when creating citations and references for this assignment.You must either use speaker notes or audio to fully explain your slides. Be sure to elaborate in your speaker notes or audio; do not simply repeat the text from your slides.
The Course Project Scenario
In this course, you are introduced to a complex project scenario as follows:
You have been assigned to be the project manager for the facility, equipment, and business system upgrade of a
*moving all existing call center stations to a newer, larger facility;
*installing and testing a high speed, high capacity Wi-Fi network in the new facility;
*upgrading workstations so that they include wireless capability;
*installing a new call center management software; and
*converting a legacy proprietary business system with a CRM application to a new business system.
In this project scenario, time is of the essence. The project sponsor requires that the project take no longer than 6
the number of people assigned to the project is very limited and includes the following:
Outside consultants:
2
Project Manager:
1
Business system project lead:
1
Business system implementation team:
3
Wireless system project lead:
1
Wireless system implementation team:
3
Relocation project lead:
1
Relocation team:
2
Workstation project lead:
1
Workstation upgrade team:
2
Outside contractors: Up to five multidisciplinary contractors are allowed in the budget.
Note: The wireless system project lead and the workstation project lead are the same person. Two of the three
workstation team. This means that only four resources are available for the wireless system implementation and
contractors). The total resources available to the project include 14 people plus 5 contractors.
In this assignment, you will use this scenario to identify the project requirements, define the project scope using a
required to produce project deliverables.
Background
MobileGo is a small company that sells prepaid mobile phones in selected markets. Its primary sales and service c
service has been supported with a team of 36 customer service representatives in a small building. Customers, ac
managed by a proprietary software application using in-house servers that was contracted out early in the foundi
internet and the internal servers supporting the legacy business system and office applications. This is a problem
of the building as the company has grown (thereby making network wiring out of control). The company has grow
building, and the overall infrastructure have become outgrown. The company has therefore recognized the need
systems. The immediate need is to expand from 36 stations to 50with the plan to triple that number within the
people to spare for this set of initiatives. With multiple activities occurring at once and severe constraints on sche
complex project.
The Assignment
You have been assigned as the overall project manager for this important initiative. Your supporting team consist
consultants supporting the business system and wireless upgrade. Now that you have been given this important a
1. Identify what you deem to be the client requirements.
2. Using the requirements list, create a work breakdown structure (WBS) that identifies all project deliverables.
1. Identify what you deem to be the client requirements.
2. Using the requirements list, create a work breakdown structure (WBS) that identifies all project deliverables.
3. Identify the activities (tasks) required to produce each project deliverable.
4. When identifying project activities, highlight each that may be expected to require the same resources to be ca
the management of the project can be expected to require some complex maneuvering.
Guidance notes: The client requirements should be three pages in length to summarize. You must use at least one
the CSU Online Library. Draw upon the high-level project scenario and, in addition, feel free to draw upon your ow
Also, remember that the WBS includes deliverables only rather than activities. While the WBS may be written in e
may be a better approach. This is because the activities, once identified, may be easily layered over the project de
Submit the requirements summary in a Word document. The WBS and Activity Identification exercise may be com
and business system upgrade of a call center. This requires:
ew business system.
t the project take no longer than 6 months to complete. Further, the budget is constrained so that
same person. Two of the three-member wireless system implementation team overlap with the
eless system implementation and workstation upgrade (not counting the possible use of
s 5 contractors.
ts, define the project scope using a work breakdown structure (WBS), and define the activities
ets. Its primary sales and service channel is carried out over the internet and by phone. Sales and
in a small building. Customers, accounts, and all business functions have traditionally been
contracted out early in the founding of the company. All workstations currently connect to the
ce applications. This is a problem because the company had to move workstations to different parts
of control). The company has grown 150% over the last 5 years and as a result, the systems, the
as therefore recognized the need to move to a new location and upgrade workstations and
n to triple that number within the next 3 years. The immediate challenges are little funding and
nce and severe constraints on schedule and resources, it is acknowledged that this is a highly
ive. Your supporting team consists of 14 members (not counting contractors), including two outside
u have been given this important assignment, here are your next steps:
dentifies all project deliverables.
dentifies all project deliverables.
quire the same resources to be carried out in parallel. These highlights will be your first clue that
mmarize. You must use at least one outside source that is peer-reviewed or academic in nature from
on, feel free to draw upon your own experience or research when developing the requirements.
While the WBS may be written in either a graphical or indented outline form, the indented outline
e easily layered over the project deliverables when using the outline form.
Identification exercise may be completed using either Word or Excel.
Activity
Call Center Stations
Call center stations inventory
Call center layout-new
Call center stations breakdown
Call center stations pack
Call center stations move
Call center stations install
Office Furniture & Equipment Move
Inventory furniture
Inventory equipment
Create office layout
Dissassemble
Pack
Move
Install
Wi-Fi
New site survey
Develop requirements
Vendor search
Vendor selection
Design layout
Order Wi-Fi equipment
Install Wi-Fi system
Test Wi-Fi system
Station Upgrade
Wireless card selection
Order wireless cards
Install PC wireless cards
Load software
Test wireless PC
Call Center Software
Install software
Test software
Software training
Trial run
Cutover to new software
Business System Software
Install software
Test software
Software training
Trial run
Cutover to new software
Start
Planned Duration
3/1/2020
3/15/2020
4/2/2020
4/10/2020
4/30/2020
5/10/2020
14
15
8
5
10
9
3/15/2020
3/30/2020
4/10/2020
4/15/2020
4/22/2020
5/1/2020
5/17/2020
15
11
5
5
9
14
3
3/10/2020
3/15/2020
3/20/2020
4/20/2020
4/15/2020
4/30/2020
5/5/2020
5/18/2020
5
15
21
10
5
1
10
7
3/30/2020
4/20/2020
5/1/2020
5/19/2020
5/25/2020
21
11
14
6
5
5/25/2020
5/3/2020
6/5/2020
6/10/2020
6/17/2020
10
27
4
5
13
5/25/2020
6/13/2020
6/17/2020
6/24/2020
7/12/2020
5
2
3
6
3
Actual Duration
Plan Date
Actual Date Difference
Budget
Actual
Difference
14
18
13
20
10
15
3/15/2020
3/30/2020
4/10/2020
4/15/2020
4/20/2020
5/1/2020
3/15/2020
4/2/2020
4/15/2020
4/30/2020
5/10/2020
5/25/2020
0
3
5
15
20
24
$2,100.00
$ 4,500.00
$ 2,400.00
$ 1,500.00
$ 2,000.00
$1,800.00
$2,100.00
$ 5,400.00
$ 3,900.00
$ 6,000.00
$ 2,000.00
$3,000.00
$0.00
$900.00
$1,500.00
$4,500.00
$0.00
$1,200.00
15
11
5
7
9
16
8
3/30/2020
4/10/2020
4/15/2020
4/20/2020
5/1/2020
5/15/2020
5/20/2020
3/30/2020
4/10/2020
4/15/2020
4/22/2020
5/1/2020
5/17/2020
5/25/2020
0
0
0
2
0
2
5
$1,350.00
$6,435.00
$2,925.00
$2,925.00
$5,400.00
$8,400.00
$1,800.00
$1,350.00
$6,435.00
$2,925.00
$4,095.00
$5,400.00
$9,600.00
$4,800.00
$0.00
$0.00
$0.00
$1,170.00
$0.00
$1,200.00
$3,000.00
5
15
21
13
15
5
13
3/15/2020
3/30/2020
4/10/2020
4/30/2020
4/20/2020
5/1/2020
5/15/2020
5/25/2020
3/15/2020
3/30/2020
4/10/2020
5/3/2020
4/30/2020
5/5/2020
5/18/2020
5/25/2020
0
0
0
3
10
4
3
0
$1,250.00
$5,325.00
$2,100.00
$2,550.00
$450.00
$250.00
$850.00
$3,500.00
$1,250.00
$5,325.00
$2,100.00
$3,315.00
$1,350.00
$1,250.00
$1,105.00
$0.00
$0.00
$0.00
$765.00
$900.00
$1,000.00
$255.00
21
11
18
4/20/2020
5/1/2020
5/15/2020
5/25/2020
5/30/2020
4/20/2020
5/1/2020
5/19/2020
5/25/2020
6/2/2020
0
0
4
0
3
$12,600.00 $12,600.00
$5,500.00 $5,500.00
$11,200.00 $14,400.00
$1,200.00
$3,000.00
$0.00
$0.00
$3,200.00
5/15/2020
5/30/2020
6/1/2020
6/15/2020
6/30/2020
5/30/2020
6/5/2020
6/10/2020
6/17/2020
6/30/2020
15
6
9
2
0
$5,850.00
$15,795.00
$2,340.00
$750.00
$1,950.00
5/30/2020
6/15/2020
6/20/2020
6/30/2020
7/15/2020
6/2/2020
6/15/2020
6/23/2020
6/30/2020
7/18/2020
3
0
3
0
3
$5,875.00
$2,350.00
$3,975.00
$7,050.00
$3,525.00
$5,875.00
$2,350.00
$3,975.00
$7,050.00
$3,525.00
Resource
OC1
C1,C2,C3
C1,C2,C3
C1,C2,C3
C1,C2,C3
C4,C5
RPL
WPL,WUT
WPL,WUT
WPL,WUT
WUT, C1
WUT, C1
WUT, C1
WSPL,OC2
WSPL,WSIT
WSPL
WSIT
WSPL
WSPL
WSIT
WSIT
WUT,C1
WUT
WUT,C1,C2,C3
C4,C5
WUT,C1
WPL,WUT
WPL,WUT
WPL,WUT
OC1
OC1
BSPL, BSIT
BSPL, BSIT
BSPL, BSIT,OC1
BSPL, BSIT
BSPL, BSIT
Label
OC1
OC2
PM
BSPL
BSIT
WSPL
WSIT
RPL
RT
WPL
WUT
C1
C2
C3
C4
C5
Resources
Outside consultant 1
Outside consultant 2
Project Manager:
Business system project lead:
Business system implementation team:
Wireless system project lead:
Wireless system implementation team:
Relocation project lead:
Relocation team:
Workstation project lead:
Workstation upgrade team:
Contractor 1
Contractor 2
Contractor 3
Contractor 4
Contractor 5
Number
Hourly $
1 $ 150.00
1 $ 150.00
1 $ 100.00
1 $ 125.00
3 $ 350.00
1 $ 100.00
3 $ 85.00
1 $ 90.00
2 $ 250.00
1 $ 85.00
2 $ 250.00
1 $ 100.00
1 $ 100.00
1 $ 100.00
1 $ 100.00
1 $ 100.00
Total $
Duration (days)
$ 150.00
$ 150.00
$ 100.00
$ 125.00
$ 1,050.00
$ 100.00
$ 255.00
$
90.00
$ 500.00
$
85.00
$ 500.00
$ 100.00
$ 100.00
$ 100.00
$ 100.00
$ 100.00
Grand Total
